How long do I have?

You have a month from the day you receive the merchandise.


Send us an email. Send us an email to the next address
Tell us in the mail your order number and the products you are going to return.


Perfectly pack the products. Yes, it is possible, in the same wrapping in which you received it. It is important that the items are protected and without damage, without using and unwashed. The original footwear boxes, we have to receive them correctly.


We manage the free return.
Use our link to return the product in a post office, it is very simple and fast to use.
Click here to generate the mail label.
Rest of the US in charge of the client,Send to our return address.

Return address:

Urban culture. Fernando III or Santo 1, Santiago de Compostela, 15701, A Coruña, Spain


The changes are free if it is for the same product or model and in different size or color. To do this, write us an email informing the product to be changed and the chosen one in place, and in mind we can get in touch with you to manage it.

Are you still having doubts?

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.


All shipments have a cost of € 10


Sequra (install payment), card, paypal


You have 30 days for returns

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